Key Features of the Bitrix24 Platform
Bitrix24 brings together everything your business needs to thrive.
🤝 Collaboration & Communication
Create a productive culture and equip it for success with tools designed for seamless interaction.
Real-Time Messenger: Enjoy secure, internal chat and video calls integrated directly into workflows. Communicate from any task, calendar event, or discussion .
Social Intranet (Feed): A private social network for your company to share news, recognize achievements, and create polls to drive engagement .
Shared Drive & Documents: Store, organize, and share files in the cloud with secure access permissions. Co-edit documents in real-time with colleagues .
📊 CRM & Sales Automation
Delight and retain customers with a world-class CRM system.
Centralized Client Management: Acquire leads effortlessly and manage all contacts and deals in one place, complete with full communication history .
Sales Pipeline Automation: Automate lead distribution, send targeted SMS, record conversations, generate invoices, and prepare detailed reports to close more deals .
Contact Center: Link Bitrix24 to popular messengers like WhatsApp, Facebook Chat, and Instagram to provide seamless customer support .
✅ Tasks & Projects
Juggle daily tasks and continual projects with clarity and control.
Flexible Project Views: Organize work using Kanban (List), Deadline, Planner, Calendar, or Gantt views. Support for Scrum methodologies is built-in .
Workload Management: Easily assign tasks, get updates, and oversee employee workload to ensure balanced productivity and prevent burnout .
Time Management: Track time, share team calendars, and manage schedules effectively to always meet deadlines .
🚀 Marketing & Automation
Capture and convert leads with built-in marketing tools.
Email Marketing Automation: Set up and execute targeted email marketing campaigns directly from the platform .
AI-Powered CoPilot: Our integrated AI assistant analyzes call records to auto-fill CRM fields, helps rewrite and translate text, and even structures tasks by creating checklists .
Social Media Management: Plan and publish content across multiple channels weeks in advance, all from a single dashboard .
🌐 Sites & Stores
Establish a professional online presence with ease.
Intuitive Website Builder: Create and customize a website for your business, connecting your own domain or using a subdomain. Configure meta tags, analytics, and tracking pixels for SEO and performance insights .
📱 Mobile Accessibility
Manage your business from anywhere in the world. The Bitrix24 mobile app provides full access to CRM, Messenger, Tasks, Calendar, and more, ensuring you’re always connected .
